Before I begin today, please allow me to say Happy Anniversary to my wife of 21 years. No baseball games tonight Maureen… let’s celebrate!
Part of my day Wednesday was spent getting training and getting started on my four week trial of the Asante Snap insulin pump.
Asante is confident enough in their product to offer a free four week trial of the Snap pump to prospective customers, complete with a voucher to help pay for the Humalog cartridges required for the pump’s use (side note: Asante, you have no idea how much I appreciate the help). In the end, it’s not much different from Medtronic, who, after I would submit insurance paperwork and a prescription, would help me through the process of purchasing the 530g system, then allow me to return it within 30 days if I wasn’t satisfied. The biggest difference between the two (I had to submit the same type of paperwork for my Snap trial) is that for Asante, this is a trial, with the opportunity to go through the purchase process once it’s complete. If I decide not to keep the pump, I already have a postage-paid envelope to drop the pump into to send it back.
After just a couple of days, I can’t speak with much authority on the Snap. So I’ll just give some first impressions.
Maybe I’m a seasoned veteran after 4 ½ years of pumping (I doubt it), but training seemed a pretty easy thing with this pump. My local rep was knowledgeable and able to describe everything about every menu item on this device. Training was simple and straightforward, and the thing that took the longest was probably just inserting the cannula. Part of trying out a new pump also involves trying out a new infusion set. The one I’m using has extra long tubing, which can be a little tough at times. But the extra length really comes in handy when you have to put on a dress shirt for work.
I like that this pump has a volume setting. I cranked that sucker up, and I can actually hear beeps from my pump! I can also turn the volume way down for those times when I’m at a play or at the movies.
Programming a bolus is simple too, though I have one question of anyone using the Snap: After programming a bolus, have you accidentally hit the button to cancel that bolus when returning the pump to your pocket or belt clip? I haven’t done that yet, but it seems like it would be easy to do.
The display is nothing to write home about. Kind of like the Medtronic display (though brighter), I think of it as an MS-DOS screen, if you’re old enough to know what that means.
Taking the display a bit further, I should tell you that Asante is in the process of updating their screens to a color display, which should start happening in late November. Along with that, users will also have the opportunity to choose from a wide variety of pump color combinations. So my question was: If I purchased the pump now, would I be allowed to upgrade in November? The answer is… Yes. Anyone purchasing the Snap pump between now and November 15 will not only be able to upgrade their pump to a new color combo and a color display, they will also be allowed to keep their original version too. For someone new to pumping, this could be an easy way to get a backup pump for nothing extra.
I’m not a big fan of the belt clip. But honestly… Can you say you’re a fan of any of the belt clips from any manufacturer? I can’t think of a way to improve belt clips without invoking the phrase “putting lipstick on a pig”.
When my trial is finished, I’ll try to get a little more in depth with the Snap. In the meantime, if you have any questions, feel free to ask. If I don’t know the answer, I’ll try to reach out to my rep for the solution. Also, if you have experience with the Asante Snap pump, I’d love to hear some of your insights!
Disclosure: I’m beginning a standard four week trial of the Asante Snap insulin pump. This is the same trial that is available to all users who are considering starting on insulin pump therapy, or are considering a pump change. I was not given anything by Asante, and I was not asked to write about my experiences. In fact, I did not tell them I’m a writer at all. All opinions, as always, are my own.